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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Glenn Manalus helped me a lot during the whole process. Overall I had a great experience.
Better communications between loan officers in the loan service department is much needed! We were requested to send some documents several times due to the lack of communications between Emanual Huerta and Tony Torres and that alone pushed back the loan progress several times Also lastly my APR was slightly higher than quoted initially that almost made us want to call it off but we did not want to start all over again with another financial institution for the refinance and waste another 3-4 months so we had to compromise ... read more
Great service
I don’t have a review
everything went well and quickly
The communication after the application process was poor and frustrating
Andrew was clear every step f the way
Juliet was extremely patient, polite and professional. Her response time was very quick. We are grateful that PennyMac was able to help us out with refinancing our home. We had been unsuccessful for the last five years with refi, thanks again!!!
Always available when needed. Very patient, knowledgeable and helpful.
PENNYMAC has a 4.5 star rating with 48,483 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.