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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,087 reviews
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Jeanette M.'s profile image
Jeanette M. 
3 years ago

Not applicable 

Susan H.'s profile image
Susan H. 
3 years ago

Over all very unprofessional 

Richard Armstrong J.'s profile image
Richard Armstrong J. 
3 years ago

Jamie was great. The other 2 people I dealt with, not so much. All in all, it finally closed and we are in our new home 

Jacob B.'s profile image
Jacob B. 
3 years ago

We were given accurate information, Jamie called us every Monday with updates, and we closed on time. Couldn’t ask for a better closing. Thanks Jamie! 

ARTHUR A.'s profile image
ARTHUR A. 
3 years ago

We have had PennyMac before and have always had a good experience with them. 

Amy S.'s profile image
Amy S. 
3 years ago

My refinance process was pretty quick. I received approval for my new loan in a reasonable amount of time, and the process was very smooth. I applied for the loan and closed within six weeks, which really helped me to meet my coming financial need for refinancing. The loan officer, the loan team, and the closer all did a great job, and I'm very happy with this experience. 

Stephanie S.'s profile image
Stephanie S. 
3 years ago

I am not sure if this is rating just Evelyn or the whole process. Evelyn was GREAT, always friendly and helpful. The first people I talked to when I called in where also usually great. But whoever Johnathon Love was, he was not helpful/available and the entire process felt like I never knew who to call- Evelyn didn't even come around until right before closing. The process (aside from Evelyn) caused me great stress and was, frankly, awful. I felt abandoned until Evelyn came around- I would call many times and never get a res... read more

Paramdei D.'s profile image
Paramdei D. 
3 years ago

Antonae Johnson is very detailed and provided information to help her customers with their services. Antonae Johnson is an excellent asset to your company. 

Julie P.'s profile image
Julie P. 
3 years ago

better, more specific communications 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,087 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.