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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,081 reviews
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Jacob F.'s profile image
Jacob F. 
3 years ago

It was difficult to get ahold of anyone. No one personally reached out to me one single time during the process. I have done several refinances with other companies and this did not come close to the same level of service as the others. As far as the timeline and the automated portions everything was fine. 

Jeanette M.'s profile image
Jeanette M. 
3 years ago

Not applicable 

Susan H.'s profile image
Susan H. 
3 years ago

Over all very unprofessional 

Deborah B.'s profile image
Deborah B. 
3 years ago

Grace was very helpful with the closing process. 

Sandra O.'s profile image
Sandra O. 
3 years ago

Waiting for my refund almost 30 days 

Sheila D.'s profile image
Sheila D. 
3 years ago

My loan officer, MS Sonia Lozano, is the person, myself and the company, should give thanks to. MS Lozano, other representatives, and PennyMac as a whole, made this process, without a doubt, everything a company should provide for their customers. Thanks PennyMac.. 

JAMES B.'s profile image
JAMES B. 
3 years ago

No problem 

ARTHUR A.'s profile image
ARTHUR A. 
3 years ago

We have had PennyMac before and have always had a good experience with them. 

Michael Birchett S.'s profile image
Michael Birchett S. 
3 years ago

Pennymac met all my expectations! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,081 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.