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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Not applicable
Over all very unprofessional
Jamie was great. The other 2 people I dealt with, not so much. All in all, it finally closed and we are in our new home
We were given accurate information, Jamie called us every Monday with updates, and we closed on time. Couldn’t ask for a better closing. Thanks Jamie!
We have had PennyMac before and have always had a good experience with them.
My refinance process was pretty quick. I received approval for my new loan in a reasonable amount of time, and the process was very smooth. I applied for the loan and closed within six weeks, which really helped me to meet my coming financial need for refinancing. The loan officer, the loan team, and the closer all did a great job, and I'm very happy with this experience.
I am not sure if this is rating just Evelyn or the whole process. Evelyn was GREAT, always friendly and helpful. The first people I talked to when I called in where also usually great. But whoever Johnathon Love was, he was not helpful/available and the entire process felt like I never knew who to call- Evelyn didn't even come around until right before closing. The process (aside from Evelyn) caused me great stress and was, frankly, awful. I felt abandoned until Evelyn came around- I would call many times and never get a res... read more
Antonae Johnson is very detailed and provided information to help her customers with their services. Antonae Johnson is an excellent asset to your company.
better, more specific communications
PENNYMAC has a 4.4 star rating with 48,087 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.