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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything for the most part was done in a timely and accurate manner. Everyone that I dealt with tried to be as helpful as possible to make the loan refinancing go as smooth as possible.
Thank you for all your help
Outstanding customer service
sending payoff checks to the client rather than directly to the previous lender costs the client time and money, and could lead to payoff delays and more issues. not a very client friendly way to do business.
The process took longer than usual and I got the same email ,without an actual update, for weeks. The email said, “no new documents needed at this time”. I had to call weekly to get updates for myself.
It was a easy process and everything was clearly explained and communicated very well.
It was the easiest loan application we have ever filed. The application website was very well laid out and the loan officers I interacted with were very professional and knowledgeable. The loan also processes and closed in a very short time.
Just an overall great refi experience!
Satisfied with the process and outcome. The closing attorney could have been better, but I don’t fault PennyMac for that.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,087 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.