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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Giovanna Oliveira was knowledgeable professional in regards to during the refinance process answering questions I had about the process the whole staff handling my account were awesome.
The communication
Everyone I talked to or email was great! Everything was pretty straight forward and the process was explained clearly. They made it all really easy.
Edward was great and we had a quick closing!
Communication is key to any relationship. The communication was great with everyone involved in our closing. We are thankful for that. It made the experience a lot easier.
The process with refinancing with PennyMac was great. I had 3 other lenders doing the same process at the same time to compare rates. Although some lenders tried to compare their rates with PennyMac, PennyMac had the better rate from the very start and didn’t try to “play me”, unlike one of the lenders. I’m a numbers guy and don’t like to play games, PennyMac was all business. I appreciate the honesty and great customer service that came with the competitive rates.
Great Service
Very happy with the service, thank you!
I was very happy with my experience with penny Mac! They exceeded my expectations and closed the loan quickly. Employees were helpful and very determined to assist me.
PENNYMAC has a 4.5 star rating with 48,491 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.