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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,491 reviews
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Moses B K.'s profile image
Moses B K. 
on Birdeye

2 years ago

Claudia made a very pleasant experience out of a very difficult situation involving a lien. Refinance wouldn’t have closed without her hard work & thinking outside the box. Really appreciative of that. Thanks Claudia!! 

Amit B.'s profile image
Amit B. 
on Birdeye

2 years ago

Able to refinance to a better rate even as rates were increasing. Great deal and penny Mac coordinated all. 

Baltazar R.'s profile image
Baltazar R. 
on Birdeye

2 years ago

Everyone was great! 

Michael M.'s profile image
Michael M. 
on Birdeye

2 years ago

The team was very sportive. The whole process went very smoothly. 

Joseph T.'s profile image
Joseph T. 
on Birdeye

2 years ago

Michelle was so nice and empathetic. It wasn’t her fault, it was the loan processors and incorrect expectations and moving prices. I couldn’t get answers and was lost on who I should speak to until Michelle stepped in. She turned my experience into a better one. 

Mickey L.'s profile image
Mickey L. 
on Birdeye

2 years ago

Best mortgagee leading experience I have ever had! Great service, clear explanation of journey and closed faster than expected. 

William F.'s profile image
William F. 
on Birdeye

2 years ago

Low stress 

Margaret L.'s profile image
Margaret L. 
on Birdeye

2 years ago

Erika was very helpful and pleasant! 

Kenneth Buford S.'s profile image
Kenneth Buford S. 
on Birdeye

2 years ago

Great service 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,491 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.