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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,491 reviews
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Arturo Del V.'s profile image
Arturo Del V. 
on Birdeye

2 years ago

Great customer service. Will come back and recommend 

Alan Z.'s profile image
Alan Z. 
on Birdeye

2 years ago

My only issues were with requests from underwriting. The document requests were redundant and delayed the closing. 

Orion T.'s profile image
Orion T. 
on Birdeye

2 years ago

Just the overall process was a great process. From beginning to end. 

CHRISTOPHER P.'s profile image
CHRISTOPHER P. 
on Birdeye

2 years ago

Great service and accurate and helpful. I would like others to benefit from my experience. 

Erik O.'s profile image
Erik O. 
on Birdeye

2 years ago

Friendly and answers questions 

Sharief Z.'s profile image
Sharief Z. 
on Birdeye

2 years ago

Staff was prompt with communication and were able to answer all questions in a timely manner. 

Kevin M.'s profile image
Kevin M. 
on Birdeye

2 years ago

Have a happy time ⏲️ 

Tina W.'s profile image
Tina W. 
on Birdeye

2 years ago

The service provided to me by Pennymac and especially by the Rep Nathaniel Orozco was impeccable… I don’t think I have ever had a company Rep as sharp, polite and professional as Mr. Orozco. In fact, the entire process was smooth with some very minor issues , but I was surprised at the manner in which my refinance was handled, the staff was organized, knowledgeable and professional! For me that places Pennymac a cut above all other lenders. Their service can’t be touched 🤷🏽‍♀️ 

Omar V.'s profile image
Omar V. 
on Birdeye

2 years ago

It was excellent! Thank you and glad to back at PennyMac 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,491 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.