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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sharyl had a great attitude and helped me through the process
Joyce was awesome! She was very professional and we had a few laughs. Thank you PennyMac for fixing what started out a rough refi with initial sales guy to ending with Joyce. It ended fabulously.
My re-finance experience with PennyMac was exceptionally good! I do not say this lightly - I was in the process of re-financing with a different company that changed the deal on me at the last minute, leaving me with a bad taste in the mouth & a lot of skepticism. That is when I reached out to PennyMac & got connected to Maged Nashid, my loan officer. He was a gentleman from the get go & bent over backwards to help me out (even on his day off!!) and got me the best rates possible. Along with Faye Martinez (my loan processo... read more
Very responsive and provided the right amount of detail
Quick and easy. Before I bought my house, I was so intimidated by the entire process. This refinancing experience was so painless and quick.
Clear, concise, timely communication. Easy to understand the expectations. England was a huge help.
Quick and easy
Communication is key when it comes to refinancing and the communication between us was above expectations. Great job
The communication and sense of urgency between the different departments can improve drastically.
PENNYMAC has a 4.4 star rating with 48,808 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.