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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,101 reviews
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Nathan Booth C.'s profile image
Nathan Booth C. 
3 years ago

Michael Lazzar helped guide my wife and I through the entire process and seemed very knowledgeable about the entire process start to finish. For us, it was the people that really made this enjoyable. 

James A.'s profile image
James A. 
3 years ago

I have to admitting say this one thing. Ms Lalita Green should be given a Noble Service Award by her employer for customer service on Penny Mac Mortgages. I felt no stress at all during my refi. Hats off to you Ms Green 

Melissa B.'s profile image
Melissa B. 
3 years ago

Ok great experience 

Rodrick H.'s profile image
Rodrick H. 
3 years ago

Stacey Jenkins and Aleccia Dodds answered my calls and emails. They helped make the process so less stressful. This was my first refinance Alieccia really helped me break down the process. I am very thankful for the help. 

Orlando P.'s profile image
Orlando P. 
3 years ago

10/10 excellent service provided. The epitome of true professionals and others should emulate! 

Rosie B.'s profile image
Rosie B. 
3 years ago

Good experience 

Daniel Z.'s profile image
Daniel Z. 
3 years ago

Thank you! 

Brian Hubbard S.'s profile image
Brian Hubbard S. 
3 years ago

No confusion and helpful agents 

RICHARD B.'s profile image
RICHARD B. 
3 years ago

Close on time. Don’t ask for irrelevant documents. Follow the 3 day disclosure law. Waive appraisals when you can. Lower origination fees. Totally unacceptable. Third rate company with crappy follow up and lies 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,101 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.