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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was a little unsure about refinance, but Latrice explained it in a very clean and clear manner. Once I was able to begin speaking with her directly, my questions were answered and I felt so confident in our decision. Thanks Latrice!! Latrice deserves ALL OF THE lunches, coffees, vacations, and raises. She was amazing.
Everyone involved did a very professional job and made it very easy for us. THANKS AGAIN for the great service you provided.
Tatyanna was great to work with, always had an answer if needed. A pleasure to go through the loan process with.
Pennymac did an outstanding job refinancing my loan. I would give them 5 stars
I had several challenges with the loan process. Tynisha was always professional and tried to help. This was a cash out refinance. Early on in the process I was told we could not keep our existing HELOC, so I agreed to close it, and asked if I should close it right away. I was told closing it would slow down the process. This ended up taking an extra 1-1/2 months to close. What was unpleasant was weekly phone calls that everything was moving along fine when it wasn't. Running up against rate lock expirations and absolutely ... read more
The whole process on line was very confusing. Trying to print out documents to sign, then return was hard. The whole PDF process is difficult to understand. Then when there was a question, which one of the many points of contacts do I call or send a message to?!!
Thank you for your help and communication.
Everyone I worked with was responsive and knowledgeable.
Good job , folks.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,490 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.