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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,507 reviews
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Selina R.'s profile image
Selina R. 
on Birdeye

2 years ago

It was a pleasure closing with Shay Lockett.. 

Tamara O.'s profile image
Tamara O. 
on Birdeye

2 years ago

Thank you so much my experience has been very pleasant and professional. 

Ronnie H.'s profile image
Ronnie H. 
on Birdeye

2 years ago

Everything went very smoothly 

Monica P.'s profile image
Monica P. 
on Birdeye

2 years ago

It’s very difficult to get ahold of your loan manager. The worst part about the process was how unclear everything it and you have no communication on how things are going or where you are in the process. I started my refinance process and a month later found out it was canceled because they had messed up the information. When I called to check they told me I had to start all over again so I did, when I did the terms had changed and I had to pay 500$ extra for the inspection and I didn’t before. When I would call for update ... read more

Konika R.'s profile image
Konika R. 
on Birdeye

2 years ago

Underwriting process took too long. 

Boyeoun S.'s profile image
Boyeoun S. 
on Birdeye

2 years ago

slow processing 

MELENIE R.'s profile image
MELENIE R. 
on Birdeye

2 years ago

All was great 

Michael Eric S.'s profile image
Michael Eric S. 
on Birdeye

2 years ago

I have a VA loan. Pennymac made the entire experience, from to start-to-finish, fast, easy, and overall fantastic. The process only took about 2 weeks. I was able to lock in my rate extremely fast which was a decrease of 1% from my original rate. This will result in significant savings. Thank you for everything. 

JOHN T.'s profile image
JOHN T. 
on Birdeye

2 years ago

All aspects of the loan were for the most part closed profiently, there was pretty good communication. However, the closing costs were a bit high and tended to fluctuate. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,507 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.