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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It was a pleasure closing with Shay Lockett..
Thank you so much my experience has been very pleasant and professional.
Everything went very smoothly
It’s very difficult to get ahold of your loan manager. The worst part about the process was how unclear everything it and you have no communication on how things are going or where you are in the process. I started my refinance process and a month later found out it was canceled because they had messed up the information. When I called to check they told me I had to start all over again so I did, when I did the terms had changed and I had to pay 500$ extra for the inspection and I didn’t before. When I would call for update ... read more
Underwriting process took too long.
slow processing
All was great
I have a VA loan. Pennymac made the entire experience, from to start-to-finish, fast, easy, and overall fantastic. The process only took about 2 weeks. I was able to lock in my rate extremely fast which was a decrease of 1% from my original rate. This will result in significant savings. Thank you for everything.
All aspects of the loan were for the most part closed profiently, there was pretty good communication. However, the closing costs were a bit high and tended to fluctuate.
PENNYMAC has a 4.5 star rating with 48,507 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.