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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,507 reviews
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Rusty A.'s profile image
Rusty A. 
on Birdeye

2 years ago

The process was relatively easy and fast. 

James M.'s profile image
James M. 
on Birdeye

2 years ago

Thanks for the easy experience! 

Wayne Davis I.'s profile image
Wayne Davis I. 
on Birdeye

2 years ago

I want to be clear. Much of my grievances are not with Frank. I feel he did as good of a job as he could. My issues are with the Load agent who took my information. I did not want to refinance and it was based on a cold call I gave it a shot. I gave very specific conditions to why I wanted to refinance which included no cash at closing. He made commitments he could not keep and he maxed all the information I gave him instead of what I recommended. when the appraisal came through it was at my suggestion which was less than th... read more

Jesus L.'s profile image
Jesus L. 
on Birdeye

2 years ago

Good experience with PennyMac 

Bradley S.'s profile image
Bradley S. 
on Birdeye

2 years ago

Eriberto is the man.He informed me about the process, answered all of my questions and took care of a hiccup that saved me some coin. Thanks to Eriberto and all my Pennymac peeps who helped me through the process. You guys ROCK! 

April G.'s profile image
April G. 
on Birdeye

2 years ago

Quick process and great follow through 

NELSON K.'s profile image
NELSON K. 
on Birdeye

2 years ago

Process was quick. 

Brent C.'s profile image
Brent C. 
on Birdeye

2 years ago

Very easy and the service was top notch! 

JEREMY S.'s profile image
JEREMY S. 
on Birdeye

2 years ago

Process was good 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,507 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.