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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The process were great, due to the Penny Mac Team. The Penny Mac Team were very supported and knowledgeable.
It was a quick painless experience
great service
Everything was great even with minor problems.
This we my second time trying to go through with a refinance and the second time was an excellent experience. Thank you
I was going to refinance with someone else then I received a letter from Penny Mac about refinancing and I called I was quite please with the Info I got and from everything went well and my Son is looking to buy and I already told him about Penny Mac.
Jasmine did an acceptable job however I will not likely recommend PennyMac because of the lack of communication from Shalimar and the rest of the team. Shalimar did not answer questions in a timely manner and filled out our application wrong despite me correcting her on the initial phone call. When I addressed her error not being fixed messed up our cash to close and amount we were able to get out of our refinance she simply said "well that's ok". In addition the communication about what could be paid off was made unclear be... read more
Since the min the mortgage adv picked up the phone I knew I was dealing with amazing people. All my questions were answered in detail, never felt rushed or pressured to commit to anything and the best part was the willingness my advisor had to meet our requests and make it work!!! So glad we made the change !!!!
It was easy to complete. There were some hiccups but we worked through them.
PENNYMAC has a 4.5 star rating with 48,507 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.