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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Most of the problems occurred with my computer and the ISP I will be changing ISP as soon as my move is completed. Paul did very good with the changing circumstances of the internet process and my limited options of communication.
I received one set of closing documents but at closing. The numbers were different. No one could explain why and how they sent the different documents
I could not have asked for smoother process in a refinance. I had a million questions and all were answered in a timely manner.
My loan was closed with the expected rate in single call. Joe did an awesome job..
It was very easy and much faster than the estimate that was given.
The closing process was clearly explained and met my expectations.
The service provided by Penny Mac was customer friendly, very professional and highly communicative! Thanks!
The overall process was great. I gave the agent 0 because I didn’t talk to her. I think she was out of office and we actually dealt with other people. Who was great btw
Asked for the same documentation more than once. And a four month process seems a bit long.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,798 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.