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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Easy process. Great communications. Easy closing process.
Noemy Soriano was very polite. She always stated her name and who she was calling for. Always asked if it was a good time to talk, which I appreciated. Also told me that the calls were being recorded. She and whoever answered when I called back were quick to pick up on where we left off, or where we had left things. Very professional and well trained.
Our loan process with PENNYMAC was beyond excellent!! Everyone was so nice, knowledgeable, and prompt and service was smooth and faster than I ever expected!! I would recommend them to everyone!!
Everything was easy.
My loan officer was spectacular….honest, knowledgeable, personable. Ivonne was very helpful and understanding. When there was a little glitch near the end of my closing, she did everything she could to make it right and was empathetic to my frustration. I would definitely use PennyMac again in the future.
Fast accurate and Friendly service
Rosario and Akop were AMAZING specialists to work with. They were always prompt, always made sure I understood everything, and somehow always seemed like super happy people. I was very fortunate to work with such a professional and proficient team.
Great experience. Thank you!
Easy process. However I have left my number several time for them to call me back about credit life and still haven’t received a call.
PENNYMAC has a 4.4 star rating with 48,116 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.