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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,116 reviews
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Michelle R.'s profile image
Michelle R. 
3 years ago

Start to finish, the process was wonderful 

Gregory G.'s profile image
Gregory G. 
3 years ago

Great working with Andy. Explained my loan clearly 

Quirino F.'s profile image
Quirino F. 
3 years ago

First I want to said thank you for your patience My experience with all Pennymac team was great,again thank you 

Paul M.'s profile image
Paul M. 
3 years ago

Communication may be better between the different parties involved. 

Maury L.'s profile image
Maury L. 
3 years ago

This survey is too long. * 

Stephanie B.'s profile image
Stephanie B. 
3 years ago

Cesar did a great job with what was a really complicated loan. He appeared to be in a large bureaucratic situation where some things slipped through the cracks or took longer than expected to get a response. Cesar was always prompt in responding and helpful in his communication with me and made himself very available. I appreciate his customer service mindset. I think there were problems with the way the loan was set up initially with the first team I worked with and by the time it made it to Cesar some things needed to be u... read more

Dionne C.'s profile image
Dionne C. 
3 years ago

Anna Eng made the process great! Anna and her team went above and beyonf to get our loan processed in a quick time frame! We are so greatful for all of your efforts!! 

John M.'s profile image
John M. 
3 years ago

Anna was great throughout the whole process. 

Christopher G.'s profile image
Christopher G. 
3 years ago

While trying to buy my house I had several setbacks, Anna Eng did a wonderful job keeping in touch with me until the closing date. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,116 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.