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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,795 reviews
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ROBERT G.'s profile image
ROBERT G. 
3 years ago

Competent people all along the way. Easy to upload documents. 

Barbara C.'s profile image
Barbara C. 
3 years ago

Post My Review 

Owen C.'s profile image
Owen C. 
3 years ago

Very easy process 

Stephen B.'s profile image
Stephen B. 
3 years ago

The closing happened in only 2 weeks. While this is not a big issue and probably a good thing, I was told 4 weeks and that I would not have to make a March payment. When the closing was moved up 2 weeks, it meant I would not need to make a February payment and then will need to make a March payment. This affected my budgeting and resulted in extra work on my end. Also, I struggled to understand the numbers that were given to me regarding my escrow and how that would affect my final loan. I now understand that the escrow ... read more

Cathy H.'s profile image
Cathy H. 
3 years ago

The process was simple and easy. Everyone that helped me were pleasant and kept me well informed. 

Brianna L.'s profile image
Brianna L. 
3 years ago

I wish I could’ve just done my whole loan process with one person (Alan Chichakly). 

Shanard L.'s profile image
Shanard L. 
3 years ago

My wife and I heard about Penny Mac Loan services through an insurance company and the haven't disappoint. Thorough and accurate in our loan process. Thanks! 

Patrick D.'s profile image
Patrick D. 
3 years ago

Fast, courteous, professional. From the start of the loan process there wasn’t any hassle, everything that was first offered came through at closing. Close was a breeze. Outstanding service! Thanks 

Stephen C.'s profile image
Stephen C. 
3 years ago

She was great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,795 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.