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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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Walter S.'s profile image
Walter S. 
3 years ago

Very helpful and our loan with through faster than expected. 

Christopher R.'s profile image
Christopher R. 
3 years ago

Timely, professional, incormative 

BRIAN B.'s profile image
BRIAN B. 
3 years ago

Everything was presented clearly and the process was smooth. If I had questions, I could call directly to my Rep and was not place on hold. Very good service. 

James O.'s profile image
James O. 
3 years ago

Thank you all 

Jerald Valera R.'s profile image
Jerald Valera R. 
3 years ago

Easy and well explained 

BRIAN T.'s profile image
BRIAN T. 
3 years ago

Great communication. Very frequent and thorough updates as the process moved along. Would highly recommend to anyone. 

Everrick S.'s profile image
Everrick S. 
3 years ago

I started the process with Jake Crocker, but most of my interaction was with Ms. Arch. Mr. Crocker took the time to explain the process and made sure that every document was completed and updated. Ms. Arch called me every week and made sure that I understood what stage my loan was in. Ms. Arch was very professional, extremely polite, and a joy to speak to every week. Ms. Arch has this sweet way of removing every loan application anxiety and trepidation. Ms. Arch made this process a joy, God bless you for having her on your... read more

peter k.'s profile image
peter k. 
3 years ago

Great Experience 

VU C.'s profile image
3 years ago

Tiffany was awesome and helpful throughout the whole process. She communicated and answered all questions I had. I am happy to be with PENNYMAC loan services. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.