PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,510 reviews
Select a rating
Gary P.'s profile image
Gary P. 
on Birdeye

2 years ago

For the most part is went very smooth. 

WILLIAM M.'s profile image
WILLIAM M. 
on Birdeye

2 years ago

I loved the timely manner in which the loan went through. The loan representatives were friendly. 

DANIELLE T.'s profile image
DANIELLE T. 
on Birdeye

2 years ago

Lanita was amazing to work with. The closing issues we had were not her doing and she maintained very good daily community me throughout the process!!! She helped a frustrating situation and maintained a positive, upbeat and apologetic attitude!! 

Debra W.'s profile image
Debra W. 
on Birdeye

2 years ago

Very kind, professional, and sincere. 

MICHELLE M.'s profile image
MICHELLE M. 
on Birdeye

2 years ago

Everyone at pennymac, that handled the process of refinancing my home were kind, very patient with all my questions, every step was explained to me, all questions answered. I had a very personal experience w the members of my team. I wish them all well. 

Antoinette B.'s profile image
Antoinette B. 
on Birdeye

2 years ago

Paul checked in weekly to let us know how things were progressing and to see if we had questions it was very reassuring. 

LUIS C.'s profile image
LUIS C. 
on Birdeye

2 years ago

I really enjoyed working with Kiera Haynes. She explained to me every step of the process and was very helpful. If I could pick someone to work with while making transactions with pennymac I would pick Kiera every time. 

Dawn H.'s profile image
Dawn H. 
on Birdeye

2 years ago

Was able to work around my work schedule. 

Jennifer B.'s profile image
Jennifer B. 
on Birdeye

2 years ago

Would use PennyMac again 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,510 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.