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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
He's great！Follow up promptly during the loan process
Follow up calls were helpful to stay clear of deadlines
Excellent customer service!
Very helpfull in the process
My questions and concerns were always answered. I was able to contact them with no problem. Everything was done in a timely manner
Zanetta and her team made the refinance very easy.
My experience was AWESOME this the reason why I have stay with pennymac. Great customer support
Tennille refused to answer phone calls and emails, tried to push my closing date, did not clearly communicate documents/inspections needed, and completely neglected my loan application. Her manager Maria Williams had to basically take over, and it cost me several hundred dollars to close on time since Tennille poorly communicated. I will never recommend Pennymac to my friends and family from the way I was treated.
I had no issues with the process. The low rating on referrals is my personal opinion not to refer services by any company to friends or family...just my personal philosophy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,796 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.