PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
Select a rating
Kirk W.'s profile image
Kirk W. 
on Birdeye

2 years ago

Very good experience. Did everything in a timely and efficient manner. 

TAMIKA B.'s profile image
TAMIKA B. 
on Birdeye

2 years ago

This was a amazing experience. I was nervous about it, but any questions I had or concerns was answered clearly and with care. I did not have to seek updates throughout the process, they came weekly automatically. Jennifer and her team were amazing 

Amy B.'s profile image
Amy B. 
on Birdeye

2 years ago

Super customer service. Always answered my questions in a timely manor 

Patrick N.'s profile image
Patrick N. 
on Birdeye

2 years ago

All team members should be on the same page. 

PEGGY S.'s profile image
PEGGY S. 
on Birdeye

2 years ago

Great service! 

Cornelis V.'s profile image
Cornelis V. 
on Birdeye

2 years ago

Quick easy and closed on time. 

Craig M.'s profile image
Craig M. 
on Birdeye

2 years ago

Continually asking for documents, that you already had. Not the best at answering phone calls or emails. 

Pamela B.'s profile image
Pamela B. 
on Birdeye

2 years ago

Unfortunately the loan officer was out from COVID and we didn’t know so when we tried to contact him we had no response until he returned 

STEFANIE N.'s profile image
STEFANIE N. 
on Birdeye

2 years ago

Good level of communication and customer service. Processes was extremely streamlined and professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.