This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Professional
Good job Kyle ! 5 stars !
Very satisfied
We were given information every step of the way and it was easy to communicate and get a hold of someone.
Excellent Experience
When asked how much "payout" requested, we were not told how much would be deducted for processing. We asked $50,000 and expected $50,000. Feel entire process took to long to complete (took almost 4 months). Otherwise we were very pleased with service.
I really appreciated the check-ins and quick responses to my inquiries
I attempted to refinance some time ago. I called, emailed, and did not receive a response. However, I received an unbelievable amount of robocalls and sales calls from Pennymac. I HAVE REFINANCED WITH PENNYMAC - PLEASE MAKE THE CALLS STOP! Also, the amount of paperwork was the same as my initial loan. I had the assumption and was told I would have less paperwork. "Wet Sign" I received a notification almost everyday for this. I inquired and was told to not sign/fax, and that it would be completed at closing. I receiv... read more
Raven was awesome. She called me at least once a week and gave me updates on the process. The one problem we had with a document I had never heard of regarding solar panels was quickly resolved by Raven. Raven called us and gave the exact instructions for the closing which went off without a hitch.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,521 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.