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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Process was easy and straightforward. All questions were answered and guidance was given. People were helpful and friendly.
I received great communications throughout the process and weekly updates. If I had a question, it was answered quickly and to my understanding so I had no confusion. The overall process went smoothly with little delay and finished quicker than I thought. I would highly recommend PennyMac.
easy process, everything was uploaded electronically and securely. Communicated needs and expectations of process and paperwork needed by PennyMac team. Only had to submit 1 document twice and could have used a little more info on what to expect after notary visit. Overall great experience and customer service.
Maria Veliz was very patient and helpful guiding me through this process. I highly recommend PennyMac.
I was rejected initially and was not contacted by my Macteam. The second time was a better experience. Eliana was a terrific representative. She kept me informed the entire second time after my Mac team was assigned.
From start to finish I was talking, or was text from different people from the team. All of them were very nice,but at times I was scared, like am I really talking to the Penny Mac team,only because their are so many scam going on. The delay of this process was on us.With two deaths, a covid scare, home repair confusion, things still got done. Over all, All I have to say is Thank you Hilda Kuklinski, and all of the Penny Mac team that helped in this process to help Tony and I. Oh and your Technical team is the best ... read more
I would like to thanks to John Wilbank also, for his quick response and service.
Best experience with Marcia Wiggins. Easy to follow instructions and explanation about processes.
Very satisfied with this company
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,268 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.