PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
Select a rating
Kimberly K.'s profile image
Kimberly K. 
on Birdeye

2 years ago

Easy process 

Johnnie Hollis J.'s profile image
Johnnie Hollis J. 
on Birdeye

2 years ago

Everything was clear 

Lee M.'s profile image
Lee M. 
on Birdeye

2 years ago

PennyMac was the second company I applied for a refinance with. The first company was not very professional and I felt that my business was not appreciated. My experience with Justin N. and Daniel P. were the complete opposite. They had my best interest during the entire process and made it very easy to deal with my current lender and closing agency. I would recommend PennyMac to friends and family. 

Nelson M.'s profile image
Nelson M. 
on Birdeye

2 years ago

Fast Service 

Stefanie L.'s profile image
Stefanie L. 
on Birdeye

2 years ago

Our loan documents were repeatedly incorrect, from veteran status to employment status. They forgot our names. Documents were requested repeatedly. We were incorrectly informed of repairs that needed to be made, costing us extra money. Due to your company's error, we nearly lost the house, and our closing date was pushed back three times, causing substantial issues with my employment. Time sensitive paperwork and test results sat on Paul's desk for days without being communicated to us. It was the worst experience I've ever ... read more

Lisa M.'s profile image
Lisa M. 
on Birdeye

2 years ago

Was a very easy experience! I avoided doing it for awhile and wish I had done it sooner! 

XIAORANG W.'s profile image
XIAORANG W. 
on Birdeye

2 years ago

Great communication, professional and polite. 

Rachel D.'s profile image
Rachel D. 
on Birdeye

2 years ago

Victor was a pleasure to work with, the loan process was very easy, Victor made sure to communicate with me every step of the way. 

CHRISTOPHER D.'s profile image
CHRISTOPHER D. 
on Birdeye

2 years ago

Prompt and Accurate! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.