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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,521 reviews
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Justice H.'s profile image
Justice H. 
3 years ago

Everyone i spoke with was always pleasant and helpful 

JEREMY F.'s profile image
JEREMY F. 
3 years ago

The process to refinance was fast ,and stress free! 

Catherine S.'s profile image
Catherine S. 
3 years ago

I didn’t want to take this survey, but when I considered the helpfulness, timeliness and exceptional expertise of all who assisted me refinance my loan, it was the least I could do. Everyone I dealt with was a testament to customer service and commitment to resolving any issue. This was such a pleasant experience. Thank you! 

Douglas S.'s profile image
Douglas S. 
3 years ago

Good experience 

Michael S.'s profile image
Michael S. 
3 years ago

There was a bit miscommunication about my location and my wife’s location to sign. But everything was resolved within 24hrs. 

LINDA M.'s profile image
LINDA M. 
3 years ago

It was great and the people I talk to were very nice and very helpful. 

James L.'s profile image
James L. 
3 years ago

The Hub is terrible never shows up the document I needed to upload until I called in and got upset. Would not use again 

Robert M.'s profile image
Robert M. 
3 years ago

Great experience very professional advised of loan processing weekly never out of touch. I’d highly recommend them 

Justin B.'s profile image
Justin B. 
3 years ago

Everything went very smooth and very fast. Everything was very clear and layed out to make everything flow properly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,521 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.