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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,032 reviews
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Lynda K.'s profile image
Lynda K. 
3 years ago

I am not computer savvy, and it made the whole process very difficult for me. Christopher Bozel was extremely helpful and patient with me and kept in good contact with me . 

Emily G.'s profile image
Emily G. 
3 years ago

Thank you. I would have liked an estimate of closing costs earlier . But overall it was great. 

Stephen A.'s profile image
Stephen A. 
3 years ago

Pennymac made the process simple and easy! 

Mohamed C.'s profile image
Mohamed C. 
3 years ago

Quickness and accuracy 

Kenneth K.'s profile image
Kenneth K. 
3 years ago

Great experience 

Rachel B.'s profile image
Rachel B. 
3 years ago

Every detail from start to closing was perfect. Every person that assisted me went beyond my expectations in helping me upload my documents to making sure I had an really great experience. Each person helped me with every request and if they didn’t have the answer they got someone on the phone that did. My thanks also goes out to Joshua Hylan. He was excellent from the get go. I would and have given PenneyMac a go to source for financing or in my case refinancing homes! You are excellent to work with!! I wouldn’t change a th... read more

Carol B.'s profile image
Carol B. 
3 years ago

PennyMac refinance process was flawless! Very pleased always have been pleased with them. 

Adam M.'s profile image
Adam M. 
3 years ago

I am not going to type an essay. Long story short, it was very evident that I knew more about what exactly was needed for inspections, than PennyMac. Then, after a water test was completed, it was initially rejected with "failing" results, even though it was the exact same results as the last water test that was given to Penny Mac just two years prior on a previous loan for the house. I asked to speak to a Manager about it, and got the run around. Had to call back to finally get a Manager, who supported Mario, and told m... read more

Mustafa A.'s profile image
Mustafa A. 
3 years ago

Brandy was amazing! She exceeded our expectations! Our loan process ran smoothly and we were able to close quickly! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,032 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.