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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
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Virginia M.'s profile image
Virginia M. 
on Birdeye

2 years ago

Kelvey made this process so easy and Was excited for his call each week to update us on where we were at in the process. He went above and beyond in this process for us. Thank you so much 😊 

CHRISTOPHER B.'s profile image
CHRISTOPHER B. 
on Birdeye

2 years ago

Great communication during the entire process. 

Elizabeth B.'s profile image
Elizabeth B. 
on Birdeye

2 years ago

The constant follow up about the refinancing status was excellent. Kind, respectful and very accomodating employees and ready to help in all inquiries. 

Terrance H.'s profile image
Terrance H. 
on Birdeye

2 years ago

Overall, we had a good experience. It was the need to submit the last minute payoff statement that threw us for a loop. Thankfully, the company that I needed to get the statement from was able to expedite the document via email and over a weekend. 

Thomas D.'s profile image
Thomas D. 
on Birdeye

2 years ago

Make sure all forms are in packet. The disbursement firm was missing from ours. 

Carlos R.'s profile image
Carlos R. 
on Birdeye

2 years ago

Great experience. Fast closing. Far exceeded my expectations. 

Kimberly K.'s profile image
Kimberly K. 
on Birdeye

2 years ago

Jessie and Tracey were both exceptional and went above and beyond to help make a complicated process as easy as possible. I would highly recommend😊 

DAVID W.'s profile image
DAVID W. 
on Birdeye

2 years ago

Fairly easy process, minimal work to do on my part. 

Scott S.'s profile image
Scott S. 
on Birdeye

2 years ago

Deon was great. Made sure all issues were fixed ASAP. Could ask for better service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.