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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,513 reviews
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CASEY C T.'s profile image
CASEY C T. 
on Birdeye

2 years ago

Easy process. Thank you. 

FRANCISCO A.'s profile image
FRANCISCO A. 
on Birdeye

2 years ago

Great experience, highly recommend it. 

Mary M.'s profile image
Mary M. 
on Birdeye

2 years ago

Everything was wonderful thank you. 

Larry H.'s profile image
Larry H. 
on Birdeye

2 years ago

i was incorrectly told that the paperwork i submitted was acceptable, but in fact it was rejected at the final stage of the loan process. i had a 1-year old water test and submitted it as the required water test for this loan. i made my team aware it was a year old and asked if it would meet the requirement. it was "accepted" by the underwriters so i was told by my team it was ok. in the final 2 weeks of the process i was asked to provide a more recent test. this caused an extra $60 charge to me for a rush order from th... read more

Paulette W.'s profile image
Paulette W. 
on Birdeye

2 years ago

I was told that I would have weekly calls, that didn’t happened also I had questions that never got answered 

Cory B.'s profile image
Cory B. 
on Birdeye

2 years ago

Good it was quick 

Kateria B.'s profile image
Kateria B. 
on Birdeye

2 years ago

Thorough and painless process. Excellent customer service. 

Richard Spencer I.'s profile image
Richard Spencer I. 
on Birdeye

2 years ago

Communication 

AUSTIN L.'s profile image
AUSTIN L. 
on Birdeye

2 years ago

I would have liked to know that the closing cost were coming out of the equity i was pulling. I didnt know iy would be taking almost a 3rd of it or else i would have pulled out more to compensate 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,513 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.