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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had our current loan with Penny Mac and a second home with another lender. In the 10 years we had with Pwnny Mac we never had a problem with communications, paperwork, tax filings or knowing where we stood on our loan repayment. We had issues with our second home loan within 6 months of taking it. When we decided to refinance our home, we looked everywhere but just felt like it was a money grab for fees. We ended up contacting Penny Mac and they were great every step of the way. Incredibly easy, streamlined and straight f... read more
She was professional and courteous
My LO failed in asserting my proper W2 income to underwriting. W2 was $160,000 in 2020. In 2021 as of Dec. 1, employee paystub already showed $160,000 earned. Yet, because I also own 2 other companies of which i was not an employee, he reduced my W2 income to $5,700 monthly $68,400 - LESS than half my W2 income. I lost my locked rate of 2.25 for a 20yr loan as this caused delay, rates and pricing increased AND only after I addressed this with the LO did he realize the error, and then I was then offered a 30yr year loan at 2.... read more
Thank you so much.
The only issue that I had was PennyMac was calling for payment before funding. Also the Title co was underfunded $25 that I am taking care of now.
I don't wish to give a review but everything was great.
Update frequency and quality of information. Call backs and follow through were excellent. Thank you Brandy
Good experience
The loan process was quick, easy, and professionally done. No complaints.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,024 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 5:00 p.m.