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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,521 reviews
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CHRISTOPHER K.'s profile image
CHRISTOPHER K. 
on Birdeye

2 years ago

Employees of PennyMac were responsive and capable. 

Robert B.'s profile image
Robert B. 
on Birdeye

2 years ago

Well I received the checks but I’m a bit confused. When I started this refinance discussion, I was looking to refinance the loan balance of approximately $230,000 + $20,000 to pay off the credit card + $5,000 to finish my families immigration. That total would have been $255,000. The total PennyMac came back to me was $256,000 and that seemed ok. Now the bad news. I received 2 checks totaling $20458.60 so I deposited the check for $802.60 and found the check for $19,656.00 was made out to Discover. If I pay that full... read more

Virginia M.'s profile image
Virginia M. 
on Birdeye

2 years ago

Great communication and follow through. We really liked the automation of a lot of the process. 

Matthew H.'s profile image
Matthew H. 
on Birdeye

2 years ago

Great experience would definitely use again . 

Allison S.'s profile image
Allison S. 
on Birdeye

2 years ago

Everyone on the PennyMac team made the process quick and easy for us. We're so glad we chose to stay with PennyMac for our refi and would definitely recommend them to friends and family. 

ANTHONY D.'s profile image
ANTHONY D. 
on Birdeye

2 years ago

The entire team was on it. This made it a very simple process that was easy to complete. 

George Skelton J.'s profile image
George Skelton J. 
on Birdeye

2 years ago

Pennymack is the best place 

Stacia C.'s profile image
Stacia C. 
on Birdeye

2 years ago

The process was simple and straight forward. My questions were answered clearly and Pennymac representatives checked in regularly to answer any questions I had. 

SASHA A.'s profile image
SASHA A. 
on Birdeye

2 years ago

It was a great and efficient process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,521 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.