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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,018 reviews
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Christopher H.'s profile image
Christopher H. 
3 years ago

Not having constant last minute changes. 

Sean L.'s profile image
Sean L. 
3 years ago

It was difficult to get ahold of the people I needed at PM when I needed them. It all ended up working out fine, but the web interface made document access difficult sometimes, it kept opening new applications causing annoying phone calls and letters etc etc 

Derek V.'s profile image
Derek V. 
3 years ago

The entire appraisal process was very frustrating. Both my agent and I had to check in on time sensitive updates regarding the appraisal to find out that progress was made and we were not notified. Every piece of information that we were informed about throughout the loan process was prompted with either a phone call or email by my agent or myself. Be diligent with timelines and having clear communication to manage expectations would have been appreciated. 

Matthew D.'s profile image
Matthew D. 
3 years ago

No comments 

Andrew D.'s profile image
Andrew D. 
3 years ago

I don't want to leave a comment 

MARGARET C.'s profile image
MARGARET C. 
3 years ago

Process was very easy! 

Davi B.'s profile image
Davi B. 
3 years ago

Everything was exactly as expected and done in an expedient fashion 

John G.'s profile image
John G. 
3 years ago

Very helpful in completing the process, very professional when communicating with individuals over the phone and email. 

Lynn H.'s profile image
Lynn H. 
3 years ago

Thanks for the help 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,018 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.