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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,525 reviews
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Ethel B.'s profile image
Ethel B. 
on Birdeye

2 years ago

From my first call to PennyMac to the closing attorney, every person I interacted with was friendly, experienced, helpful and the list could go on! Considering we did this over the most stressful time of year (Thanksgiving and Christmas) makes me even more appreciative of the professionalism I received. I had a great team!!! 

Robert M.'s profile image
Robert M. 
on Birdeye

2 years ago

Everything was clear and ready to go - very prompt and smooth experience. 

Robert C.'s profile image
Robert C. 
on Birdeye

2 years ago

Joyce had very pleasant attitude and very helpful! 

Jacquelin T.'s profile image
Jacquelin T. 
on Birdeye

2 years ago

You guys always make it simple and easy. Didn't have a single issue except at closing and that's not on you; that's on the title company and their closing attorney! 

RAMON A.'s profile image
RAMON A. 
on Birdeye

2 years ago

It was good. 

CLARA W.'s profile image
CLARA W. 
on Birdeye

2 years ago

I was very pleased with my experience. The participants were cordial, patient, informative regarding the process making sure that I understood their explanations and periodically asking if I had any additional questions or concerns. I appreciate the care and concern demonstrated by the team. I would highly recommend this team to anyone considering this process. 

Derek B.'s profile image
Derek B. 
on Birdeye

2 years ago

Easy and quick experience 

Kristin B.'s profile image
Kristin B. 
on Birdeye

2 years ago

Great! Thank you 

ALAN H.'s profile image
ALAN H. 
on Birdeye

2 years ago

The experience was seam-less and Penny Mac updated me weekly on where the loan process was. When the documents were ready an appointment time was made the rep contacted me to help keep us on track. She arrived on time, was very professional and personal. The service was outstanding! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,525 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.