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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,525 reviews
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Kenitra S.'s profile image
Kenitra S. 
on Birdeye

2 years ago

PennyMac is awesome .. Everything from beginning to end was awesome 

Kenneth J.'s profile image
Kenneth J. 
on Birdeye

2 years ago

Jeunisia was right on time, very personable and a pleasure to work with. Thank you!! Ken Jefferson 

GODWILL E.'s profile image
GODWILL E. 
on Birdeye

2 years ago

I spent a lots of time tracking down documents that were sent in to service link. 

FLOSSIE ST C.'s profile image
FLOSSIE ST C. 
on Birdeye

2 years ago

Was always able to get a hold of Mrs long Walk me through everything. I'm not a techie person but everybody at PennyMac helped me out tremendously. Was an excellent job by all of the PennyMac Representatives I was very appreciative 

James G.'s profile image
James G. 
on Birdeye

2 years ago

Simple process. 

John H.'s profile image
John H. 
on Birdeye

2 years ago

From the start…. The whole Mac Team was amazing! Everything went smoothly and efficiently. England and our Mac Team were very communicative and kept us up to date throughout the process! 

JOHN S.'s profile image
JOHN S. 
on Birdeye

2 years ago

The process was not smooth, too many calls to discuss - at almost every turn there were problems NO SONGLE point of contact TOO MANY requests for information - I asked at the start not to be bothered with multiple emails for information and that was ignored - this experience was so impersonal that I would not recommend PennyMac -Marica, when I spoke to her, she was helpful but it was infrequent talking directly to her! 

Anthony V.'s profile image
Anthony V. 
on Birdeye

2 years ago

I originally thought it was a scam, All of the agents were quick to assure me it was not. I am very happy they were able to get a lower rate! Thank you all involved! Anthony Valenti Satisfied Customer 

Kwonnie S.'s profile image
Kwonnie S. 
on Birdeye

2 years ago

Great team 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,525 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.