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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My experience with Sandrea was amazing. I’m still confused with how my refinance went through so many changes and reschedules. Sandrea did a wonderful job of keeping us updated and clear about all of the changes, even if why the changes were having to happen weren’t always from her department.
Kayla kept me well informed. She made me feel special as a client. Would love to work with her on any future transactions.
I've purchased 7 or 8 homes during my life . All with mortgages. Bought 5 or 6 "expensive" cars with loans. Longest loan/mortgage process took month and a half. THIS LOAN TOOK 3 AND 1/2 MONTHS!...(Oct./21 to Jan./22). Everyone I dealt with was friendly and professional (Customer Service) .... but the people doing the actual loan (who I didn't deal with......(Title Co. ?), didn't seem to really know or care what they were doing. Constantly asking for same paperwork over and over . Sometimes would not be able to give them ... read more
Availability of support even on weekends.
Process was very smooth.
Monthly payments was changed at the end.
Sandrea is an excellent representative for your company. Competent and savvy, she educated me on the process, excelled at explaining the details and ensuring we achieved our timeline while maintaining an extremely personable disposition. A real asset to any team!
Kristina was super friendly and helpful
The whole process was smooth from start ti finish.
PENNYMAC has a 4.4 star rating with 48,024 reviews.
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.