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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,319 reviews
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Liza T.'s profile image
Liza T. 
4 years ago

I WOULD GIVE OUT AND ABOUT COMMUNICATIONS 10 STARS. THEY ARE RESPONSIVE AND JUST INCREDIBLE TO WORK WITH PENNYMAC TEAM. 

Lyndsae K.'s profile image
Lyndsae K. 
4 years ago

Devin was really nice and I appreciate that. 

Lisa MARTHA C.'s profile image
Lisa MARTHA C. 
4 years ago

........................... 

Christopher B.'s profile image
Christopher B. 
4 years ago

This was hands down the nicest, friendliest, and most efficient customer service representative I have EVER encountered. Kelvey Becks provided exceptional customer service throughout my loan process. He took ownership to ensure that my loan not only closed, but in a timely manner. Kelvey takes a true interest in his client to address all questions and concerns. Pennymac is blessed to have a person like him on their M.A.CTEAM. Barrett’s 

John P.'s profile image
John P. 
4 years ago

Great experience! 

Robert R.'s profile image
Robert R. 
4 years ago

The amount of cash we were required to bring to closing varied greatly during the process, which caused us quite a bit of stress. Our original loan estimate was around $1,500 and at one point we were told that we'd need to bring $15,000 to closing. We had to ask lots of questions to get it resolved. 

Patrick S.'s profile image
Patrick S. 
4 years ago

NANCY ALAIN was great and fast. The first loan closer assigned BELINDA was terrible, wrong names, requests for same documents, Never at her phone. SHE SERIOUSLY needs more training. I am sure glad Nancy was finally assigned 

Kellen P.'s profile image
Kellen P. 
4 years ago

Great experience. Thank you. 

Harry C.'s profile image
Harry C. 
4 years ago

Thanks for assist 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,319 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.