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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I WOULD GIVE OUT AND ABOUT COMMUNICATIONS 10 STARS. THEY ARE RESPONSIVE AND JUST INCREDIBLE TO WORK WITH PENNYMAC TEAM.
Devin was really nice and I appreciate that.
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This was hands down the nicest, friendliest, and most efficient customer service representative I have EVER encountered. Kelvey Becks provided exceptional customer service throughout my loan process. He took ownership to ensure that my loan not only closed, but in a timely manner. Kelvey takes a true interest in his client to address all questions and concerns. Pennymac is blessed to have a person like him on their M.A.CTEAM. Barrett’s
Great experience!
The amount of cash we were required to bring to closing varied greatly during the process, which caused us quite a bit of stress. Our original loan estimate was around $1,500 and at one point we were told that we'd need to bring $15,000 to closing. We had to ask lots of questions to get it resolved.
NANCY ALAIN was great and fast. The first loan closer assigned BELINDA was terrible, wrong names, requests for same documents, Never at her phone. SHE SERIOUSLY needs more training. I am sure glad Nancy was finally assigned
Great experience. Thank you.
Thanks for assist
PENNYMAC has a 4.4 star rating with 49,319 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.