PENNYMAC

Gloria V. 

on Birdeye

3 years ago

This was my first time actually being involved the process personally. We always used the same mortgage broker. I did this by myself and was able to easily and quickly navigate their system even though I was dealing with the stress of my mom passing. 

AMITY S. 

on Birdeye

3 years ago

It was awsome 

David M. 

on Birdeye

3 years ago

Refinancing was made simple and explained very clearly. The staff answered any questions I had and really looked out for the customers needs. Thanks you! 

Keith S. 

on Birdeye

3 years ago

Communication was regular and clear. Answers were prompt. Executed as expected. 

Robert E. 

on Birdeye

3 years ago

Do not want my review posted on other websites. 

Angela B. 

on Birdeye

3 years ago

We enjoyed all the loan processors .. they were courteous. Knowledgeable and timely.. the process went quicker than we expected.. Thank you all so very much.. Pamela Bartlett 

WAYNE W. 

on Birdeye

3 years ago

The refinance process from start to finish was excellent 

Elisa J. 

on Birdeye

3 years ago

Greetings, Kudos to Ms. Brittany! I've been a homeowner for 30+ years, so you can imagine the refi's I've had done. I am here to tell you that not 1 of those transactions were as seamless and pleasant as this one was! Amazing stellar service. She called with updates as promised, she was always pleasant and made sure I had no questions or concerns. Perfect Customer Service! I have shared my experience with friends and they cant believe it! I am in the customer service industry and I'd hire Ms. Jones in a heartbeat!!!!... read more

Aquila M. 

on Birdeye

3 years ago

I have been an customer with PennyMac for 5 years. And every concern and question was answered. The Loan officer went out of their way to make sure I was taken care of.