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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,535 reviews
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ANTWAIN W.'s profile image
ANTWAIN W. 
on Birdeye

2 years ago

Great experience 

JOHNNY BROWN J.'s profile image
JOHNNY BROWN J. 
on Birdeye

2 years ago

My experience was wonderful! 

MARTHA K.'s profile image
MARTHA K. 
on Birdeye

2 years ago

None of the poor side of this experience was from Sara! The entire process prior to meeting Sara was a huge cluster and communication was zero. I appreciate Sara and all she did to make the experience better after such terrible customer service prior. 

Taylor R.'s profile image
Taylor R. 
on Birdeye

2 years ago

Process was great, we are first time homeowners and didn’t know much about the process but they walked us through what we should expect and explained most of what we needed. 

Claude Bozeman I.'s profile image
Claude Bozeman I. 
on Birdeye

2 years ago

The ease of every step being communicated clearly and effectively. The level of respect for my time. 

Nicholas M.'s profile image
Nicholas M. 
on Birdeye

2 years ago

Everything went smoothly 

Genevieve P.'s profile image
Genevieve P. 
on Birdeye

2 years ago

Great experience. 

Theodore Roberson J.'s profile image
Theodore Roberson J. 
on Birdeye

2 years ago

The process of refinancing was quicker and much easier than we expected. 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

2 years ago

The whole process was fine up until yesterday. I was told loan would close yesterday and that I did not need to make my January and February payments. Individual informed me yesterday that I would need to make my January payment or there would be a late charge. I hope there is not an issue with this. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,535 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.