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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,025 reviews
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Jeveth A.'s profile image
Jeveth A. 
3 years ago

Kristofer Ringhofer is awesome, he helped me from start to finish. I refinanced 2 properties, overall, It was the least paperwork I had to provide compare to my previous experience with other banks/company. 

Dennis A.'s profile image
Dennis A. 
3 years ago

Mario's prompt response and support made for a great experience with Pennymac. 

Danielle R.'s profile image
Danielle R. 
3 years ago

Attentive, professional service. Karina made it simple. 

Jared C.'s profile image
Jared C. 
3 years ago

It was an easy process. Thank you! 

Earl Orth I.'s profile image
Earl Orth I. 
3 years ago

Well first, the closing cost ended up being double what I was told in the beginning, so that was a little disappointing. I was expect it to be around what I was told, especially because my previous mortgage was with you. Secondly, it was frustrating when you are asked for documents and they are sent right away but then you keep getting emails about documents needed. I would have to call and the answer was, oh its ok, that is because its a different department, we have what we need, you are good. it happened several times and... read more

Lindsey A.'s profile image
Lindsey A. 
3 years ago

Thanks for the smooth process 

Lashante K.'s profile image
Lashante K. 
3 years ago

She was prompt in responding and following up. She was professional and if she didn’t know something, she sought out the answer. 

Kane P.'s profile image
Kane P. 
3 years ago

It had nothing to do with Ashton, only a question from another one of your staff I had that only got answered last minute because I called. When I was told I would have a call back, if not an answer, before closing. I called and actually got the women how was supposed to call me. Only to find out she had known for 3 days, but never called. 

Dean O.'s profile image
Dean O. 
3 years ago

Save money and great people to work with thank you 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,025 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.