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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Always very professional, friendly, and competent from the beginning to end of the process.
It was difficult to reach specific persons involved in the loan process. Had to go through other people to reach individuals. Also documents sent were not always received and I had to resend them.
Mario and Daisy really helped to keep things moving. Mario gave me weekly updates and the penny Mac app was very useful and easy to send docs they needed.
You need to have an assigned loan officer working on the loan and that officer should answer calls from the customer instead of having multiple people working on the case.
It was quick, easy and to the point
Clear communications and timely responses.
Great work. Thank you
My experience was more than great. Their professionalism and courtesy was outstanding. The phone and emails were always answered in a timely manner. I would highly recommend PennyMac Loan to everyone.
Thanks for all the help. Awesome job very helpful.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,015 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.