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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,315 reviews
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HERNAN C.'s profile image
HERNAN C. 
4 years ago

Thank you!!! 

JOHN J.'s profile image
JOHN J. 
4 years ago

Penny Mac really good I recommend.. 

Stephen C.'s profile image
Stephen C. 
4 years ago

Mario and the team did a great job leading me through a refi process. Mario was specifically very helpful and patient with me as I got closer to closing. Very professional and helpful! 

ETHAN F.'s profile image
ETHAN F. 
4 years ago

pennymac answer all my question and follow ups to a T! I highly recomend them to anyone! 

Tatiana B.'s profile image
Tatiana B. 
4 years ago

Issues was communication from loan officer and day of signing. I got a call at 7 am the notary could not make it because of illness. He said he notified the office 2 hours earlier. Between service link and PennyMac mac I could not reach anyone for reschedule on Saturday. I called in and was referred to loan officer. I sent emails to both service link and multiple people with penny mac but no response period not even Monday. Got it rescheduled for Monday at 6. While signing we asked how funds are dispersed and she thought dir... read more

Elton K.'s profile image
Elton K. 
4 years ago

Edna was extremely helpful in processing my application for refinancing my home...it is such a pleasure to work with such a dedicated professional! 

Haley E.'s profile image
Haley E. 
4 years ago

Edna was very helpful through this process and provided excellent customer service! 

David M.'s profile image
David M. 
4 years ago

Cesar did a great job of communicating with me. When he did not have all the answers I received a call back from Cesar. This was an investment property so we had to deal with more moving parts, but Cesar was able to handle the file in great fashion! Thank you Cesar for your help! David Malchow 

Debra N.'s profile image
Debra N. 
4 years ago

Great personal, understanding help. Nancy was helpful and kind. I was really stressed out and I laughed a little when we talked which took my mind off of my stressors!! Thank you Nancy!; 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,315 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.