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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,565 reviews
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Emmanuel B.'s profile image
Emmanuel B. 
on Birdeye

2 years ago

The weekly updates were helpful. 

Farel Badillo J.'s profile image
Farel Badillo J. 
on Birdeye

2 years ago

My experience was more than great. Their professionalism and courtesy was outstanding. The phone and emails were always answered in a timely manner. I would highly recommend PennyMac Loan to everyone. 

David C.'s profile image
David C. 
on Birdeye

2 years ago

Not sure who this was 

Dale L.'s profile image
Dale L. 
on Birdeye

2 years ago

Linda called weekly just to check up if I had questions. I called and spoke to someone else one time, and she was also very helpful. I was very happy with PennyMac on my original loan, so when it came time to refinance, I went back to them. 

ERIC VAN D.'s profile image
ERIC VAN D. 
on Birdeye

2 years ago

Very professional, personal and pro-active. Great experience. 

Gregory C.'s profile image
Gregory C. 
on Birdeye

2 years ago

Thanks for all the help. Awesome job very helpful. 

DAMIEN L.'s profile image
DAMIEN L. 
on Birdeye

2 years ago

Easy-ish process and complete on time. The only thing I would add is be more specific when tests are needed. I had to make half a dozen phone calls to figure out what a “water test” meant but all in all a good and easy experience. 

ERIC W.'s profile image
ERIC W. 
on Birdeye

2 years ago

Clear communication and prompt responses from beginning to end. 

Avis B.'s profile image
Avis B. 
on Birdeye

2 years ago

EXCELLENT!!!!!!!!!!!! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,565 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.