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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,562 reviews
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David Gill J.'s profile image
David Gill J. 
on Birdeye

2 years ago

Good communication and helped get everything straightened up on my end 

Nicholas F.'s profile image
Nicholas F. 
on Birdeye

2 years ago

Hassle free and streamlined experience. Very helpful and knowledgeable staff. 

Betty S.'s profile image
Betty S. 
on Birdeye

2 years ago

Easy and quick 

Debra B.'s profile image
Debra B. 
on Birdeye

2 years ago

Communication was excellent. All in all the process went extremely smooth. 

ANNETTE A.'s profile image
ANNETTE A. 
on Birdeye

2 years ago

We had to have our closing date changed 3 times because the documents for my married name from my previous name. We finished by the end of the year, but we had 2 different notary’s to finish the closing documents. I hope that penny Mac paid for their time, and travel for not getting the correct documents, which were not their fault. 

JOEL S.'s profile image
JOEL S. 
on Birdeye

2 years ago

Great job Sandrea 

Jerry B.'s profile image
Jerry B. 
on Birdeye

2 years ago

This refinance was for a divorce settlement that was my wife's portion of the equity in said property. The title company treated the refinance as strictly a cash pay out dividing my wife's equity between the both of us incorrectly. 

Michael L.'s profile image
Michael L. 
on Birdeye

2 years ago

Quick and easy. No issues. 

Laura G.'s profile image
Laura G. 
on Birdeye

2 years ago

She was amazing! I had an unique situation (new & refinance @ same time & funding) and she made me feel at easy. She gave me updates on my refinance in which wasn’t even her responsibility. She called regularly to check in & her communications even to my little company & realtor was over and beyond. I was already stressed out about this purchase however she made the process from a mortgage POV easy. She is a gem and a person that really cared about me. I work for a company that strives for customer service excellence and ... read more

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,562 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.