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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,210 reviews
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WILLIAM C.'s profile image
WILLIAM C. 
4 years ago

My PMAC team was on top of this process all the way through. Kept me informed and on schedule. 

Robert C.'s profile image
Robert C. 
4 years ago

An excellent experience. Everything went very smoothly and Nicolas kept is informed of the process the entire time. 

SAMUEL C.'s profile image
SAMUEL C. 
4 years ago

PennyMac was clear, concise and helpful through the process. There were at times the automated systems fell behind but each time there was quick and productive intervention on the part of the staff. Everything was fast and streamlined, with a brief, well earned, pause during the holidays. And we were able to close everything up before years end without difficulty.  

THOMAS D.'s profile image
THOMAS D. 
4 years ago

I feel like it got stuck for a long time once all the documents and information were entered. 

REX P.'s profile image
REX P. 
4 years ago

Good job 

DAVID B.'s profile image
DAVID B. 
4 years ago

I had an awesome experience with my Refi through PennyMac. My original mortgage with PennyMac was in good standing, just wanted to take advantage of the lower rates. PennyMac was prompt and accurate through the whole process. 

MARTY O.'s profile image
MARTY O. 
4 years ago

the whole process (refinance) was very smooth and fast, reduced my mortgage about 250 dollars a month thank you, Quintrell and Deryn, you both do your jobs very well ,5 stars each 

OLUWATOBI M.'s profile image
OLUWATOBI M. 
4 years ago

The overall process was very smooth. 

Joshua S.'s profile image
Joshua S. 
4 years ago

The whole process ended better than I expected and I just want to make sure credit is given to Nicole and Andrew. Thank you! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,210 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.