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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,566 reviews
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Agustin B.'s profile image
Agustin B. 
on Birdeye

2 years ago

Would like to thanks every single one of the team that help us everything was. Clearly and supporting each time.. Thank you.. Emmanuel and the team.. 

Susan S.'s profile image
Susan S. 
on Birdeye

2 years ago

Being actually able to reach our loan manager directly. Not being made upset by being given wrong information. Not being sent wrong links. Should have been told how disbursements would actually be made. Should have been advised as to how to expect the new loan number to be given to us. We were very impressed with Andrew Starley. Yet, thereafter, things became muddled and we were not ever able to reach Charles. There were two women we reached on separate calls-who ultimately provided what we needed. We are not happy about t... read more

Eugene K.'s profile image
Eugene K. 
on Birdeye

2 years ago

Overall experience 

Tanya D.'s profile image
Tanya D. 
on Birdeye

2 years ago

nothing to say 

Michael Williamson J.'s profile image
Michael Williamson J. 
on Birdeye

2 years ago

Everything was done efficiently and in a timely manner. 

Melesia F.'s profile image
Melesia F. 
on Birdeye

2 years ago

I told everyone from the application process to closing about one payee changing for student loan. I included documentation of the change. I received the incorrect check so title company is having to stop pmt & reissue. Please listen to the client and follow up if any questions. 

Quanisha B.'s profile image
Quanisha B. 
on Birdeye

2 years ago

Penny Mac is the best company ever, I look forward to doing more business with them soon! 

GEORGE C.'s profile image
GEORGE C. 
on Birdeye

2 years ago

5 Star the best 

Robert L.'s profile image
Robert L. 
on Birdeye

2 years ago

thank you for the great rate and help with my refinance! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,566 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.