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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy and seamless
It seems I have had trouble getting into my account since this process.
I realize that many, many people are refinancing now, but I chose to go with PennyMac because my current mortgage was with them and I figured the process would be more efficient. I have refinanced probably 6 times over the years, and this refinancing took longer than any other I've done. Because it took so long, I had to resubmit banking documents and pay stubs because they were "dated" by the time they got to them. All in all, I was able to refinance, and it's done.
My Loan Officer was great to work with. She always was their to field my questions and if she wasn't available when I called she got back to me in a timely fashion. It may have taken a little longer than we originally expected to finalize, but Brittany always kept the communication open and gave me updates weekly if not more often. Overall the process went smoothly and efficiently
Very easy to close was very happy with my Penny Mac experience
That they never had the right amount for the Closing. They were not firm on the Closing date. They change amount of the closing fee 3 times. And the Closing 3 times. As for Mr.Max Mitchell, He is and Asset to your Bank. Great Loan Officer. His staff were great too. The problem was at Headquarters.
Communication was very good... closing closing was on time ,the only thing the closing costs were more than I originally was told when I filled out the vacation. Other wise no complaints .
Thank u guys I will stay with penny mac for as long as I'm alive
I should have streamlined though the process. Took too long
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,202 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.