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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There was supposed to be no cash to close but had to make a check for 64 cents, really? That was a bit silly. In other IRRRL loans I have done I had a two month window of no payments, it took awhile for info about when first payment would be expected and it was only a 1 month instead of the expected 2 month but it is not a big issue.
Unfortunately, Our appointed primary point of contact did not seem to have the necessary training or knowledge of the Penny Mac systems or procedures to be helpful during the refinance process which led to my wife and I becoming frustrated with the whole thing. I did communicate this frustration to a supervisor as well but I don’t know if that will make a difference. I would likely not recommend using PennyMac because of this.
N/A
The refinance was very smooth, the closing was actually faster than I was expecting, I am very satisfied with the team that I worked with and would recommend my friends do the same with PennyMac
I had a good experience and the person that helped me was very helpful unexplained everything so that I could understand. And we got this done fast. Thank you for all your help.
The whole process was great from the loan officer to the processor I really appreciate all the help in guiding me through it. thank you
Great customer service
This was a very pleasant experience and would recommend PennyMac to anyone looking to finance a home.
My experience was great, my loan officer and all involved are very professional and experienced in the process, The time from application period and closing was very quick and seamless. Thank you all you have doné
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,202 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.