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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,566 reviews
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Kristy B.'s profile image
Kristy B. 
on Birdeye

2 years ago

Process was started in October. We were told we should close by Dec 8th. Did not close until Dec 20th. We were not told until the closing date was scheduled that we wouldn't get our cash or for over a week after closing. 

Matthew G.'s profile image
Matthew G. 
on Birdeye

2 years ago

Thanks for all your help 

Huey R.'s profile image
Huey R. 
on Birdeye

2 years ago

Ms Ravenna Taylor was a joy to work with. She’s was Warm, informative, and professional. She made the process less daunting with her calm demeanor. She is definitely a 10 ! 

Marc G.'s profile image
Marc G. 
on Birdeye

2 years ago

Thank you! 

Troy B.'s profile image
Troy B. 
on Birdeye

2 years ago

Great rate and timely closing. 

Benjamin B.'s profile image
Benjamin B. 
on Birdeye

2 years ago

Fast and easy refinance 

Mark G.'s profile image
Mark G. 
on Birdeye

2 years ago

Clear expectations and easy process to complete necessary documentation. 

Elmer P.'s profile image
Elmer P. 
on Birdeye

2 years ago

Communication was not clear. Although I had a main person to communicate with, I received document requests from different people, sometimes about the same documents, documents I did not have to produce or documents I had submitted already. 

Monica C.'s profile image
Monica C. 
on Birdeye

2 years ago

My experience was good, very informative staff. The process went smoothly. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,566 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.