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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Pennymac was super to do business with am very pleased to have them as our home lender and would highly recommend them to anyone who is in the home buying search or purchase moments...
We’ve never had any problems, Thanks for the quick close!
Made closing longer than expected,but our experience went well,everyone was helpful with all questions,would have liked to talk to the same person throughout the loan process,seemed like we talked with six people, U kind of lose the personal relationship with our person.
Everyone was very helpful with the entire process.
I was tossed between so more different employees. Many of whom had no idea what they were doing. Documents requested weren’t even necessary for my type of loan. It was very difficult to get in touch with anyone let alone get responses. One employee, Teresa, was great! The rest were nice but clueless and not helpful.
Everything went very smoothly with our loan, and closed soon then I expected. Great service.
I had a good experience with your company. The only thing I was frustrated with was the communication about documents. Up until the day of closing I was still getting requests for documents that were already given to you,
10 out of 10 stars!!! Sandrea, Francisco and the Pennymac team were beyond amazing. Sandrea never left my side during the process. Even staying late a couple of times just to ensure my loan was moving forward. She was always there to answer questions. She really did go above and beyond. The customer service was as if I was family and she really cared about me being taken care of. I highly recommend PennyMac, they are one of the few that actually take care of their customers. And Sandrea deserves and raise or employee of the... read more
Communication is critical.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,312 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.