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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Carmelita and Will made the experience easy and painless. Thank you both!
I am not very computer savvy and I explained that to the people at Penny Mac and they took the time to walk me through each process without hesitation. Everyone I spoke with explained each step of the process thoroughly and completely.
I was very satisfied with my entire refinance process.
Refinance two of my homes 1 got denied 1 approved doesn't make sense..I just closed on approval....
Lauren Aslin was great; she was prompt and was available for any calls. My issue is with the website. First, it seems there are two websites to upload documents; I could log into both, but they had different user interfaces. Also, whenever I received emails asking for documents, the websites said no docs were needed until I checked a few days later. The websites also required decent computer literacy to navigate and I'm concerned that many homeowners might not know what to do.
N/a
WORKED WELL
The entire process was seamless. Great job.
Had Barbara been my point of contact from beginning of process to conclusion, it would have ran smoother, the initial reps were not good. Also the closing costs were extremely high
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,615 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.