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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,579 reviews
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Steve T.'s profile image
Steve T. 
on Birdeye

3 years ago

The experience with PennyMac from start to finish was outstanding. Will use again in the future. 

JOHN G.'s profile image
JOHN G. 
on Birdeye

3 years ago

Jennifer was very good, I was very happy with Pennymac. 

MICHELLE P.'s profile image
MICHELLE P. 
on Birdeye

3 years ago

Our experience was quick and easy. They kept us informed and update least once a week on status. 

CARSON C.'s profile image
CARSON C. 
on Birdeye

3 years ago

Great experience! Easy and efficient... 

Matthew M.'s profile image
Matthew M. 
on Birdeye

3 years ago

Great experience. Customer service was straight forward and helping. 

Kenneth S.'s profile image
Kenneth S. 
on Birdeye

3 years ago

Rosario was great. She needs a raise 

William J.'s profile image
William J. 
on Birdeye

3 years ago

Very easy and accurate! Great experience. 

William E.'s profile image
William E. 
on Birdeye

3 years ago

The team work and communication between penny mac services and me was terrible I.even got my realtor involved to try and hit time and guide me more through what can be done because the lack of communication with the penny mac agent assign to me. Even had to take complaints to her boss to finally get thing resolved.  

Daria S.'s profile image
Daria S. 
on Birdeye

3 years ago

I was delighted that my closing was ahead of schedule and that there was minimal stress in completing the document requests. The system was easy to use and all of the communications were clear and prompt. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,579 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.