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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Brianna was extremely helpful and attentive
Not ripping me off. By trickery and dishonesty, you increased the closing cost and fees to negate all the payments I have made on the loan for my first year. My loan is now $3000 more than when I started, so you stole $11,000 in this process of “reducing my Interest Rate”. I will be making a complaint to the better business bureau and will be voicing my disgust with Penny Mac through social media.
My refi process started with PennyMac in May, and finally closed in December. 7 months to close a standard primary home refinance is unacceptable. Luckily, the interest rates kept dropping during that time which benefited me so I’m not terribly upset about the financial outcome, but the in accuracy of closing disclosures throughout the whole process was unprofessional as well. Even the closing documents I signed have two different amounts for how much I will be receiving back. Grade F.
Refinancing with Robert and his team went extremely smooth and fast.
This is my 3rd or 4th mortgage with PennyMac. The process is straightforward and unconfusing. My questions are answered, options are given and we close on time! Your work and approach make a complex and often irritating process easy. Thank you!
I got what I wanted.
Great communication
We experienced identify theft after submitting our application, the process told too long and the cost was more than anticipated
The People
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,616 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.