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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,238 reviews
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RAFAEL Ruvalcaba J.'s profile image
RAFAEL Ruvalcaba J. 
4 years ago

Customer service was great! 

WILLIAM B.'s profile image
WILLIAM B. 
4 years ago

Thank you 

ALFRED Wiener J.'s profile image
ALFRED Wiener J. 
4 years ago

The MAC team was wonderful. Elizabeth had kept me informed on the process of my refinance every step of the way. If I had questions she had the answers or got the answers for me. I would highly recommend PennyMac Loan Services if you're looking to refinance. 

Charles L.'s profile image
Charles L. 
4 years ago

Our loan was processed within 2 weeks. Kimberly and the gentleman that worked with us are excellent. Quick, efficient, kind and caring customer service. Thank you Penny Mac for the quick service and excellent employees. 

PAUL K.'s profile image
PAUL K. 
4 years ago

Thank you for your fast and accurate services for our refinancing! 

Brandon W.'s profile image
Brandon W. 
4 years ago

Pennymac was fairly quick and easy and I was given weekly updates during the process. 

William E.'s profile image
William E. 
4 years ago

Process was handled very well. 

Xun C.'s profile image
Xun C. 
4 years ago

It was a good experience. 

JOSEPH P.'s profile image
JOSEPH P. 
4 years ago

Our experience was very nice from the start of the refi process right through our closing date. I'm glad we selected PennyMac to refinance our loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,238 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.