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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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SCOTT R.'s profile image
SCOTT R. 
4 years ago

My payment was lowered and they help with an issue I was having with my Escrow. 

Donald J.'s profile image
Donald J. 
4 years ago

I had a great experience with Penny Mac. Their representatives were very kind and polite. All Communications were done in a timely manner. Thank you again Penny Mac for a great experience. 

Victor M.'s profile image
Victor M. 
4 years ago

Everything went great, I guess I should have ask when and how my escrow refund would be paid and when it would be paid. 

Mark S.'s profile image
Mark S. 
4 years ago

The refinance process was quick and easy. We closed 15 days earlier than expected. Thanks for making the process so effortless! 

Jeffery S.'s profile image
Jeffery S. 
4 years ago

Best refi ever...delivered on the promise to not ask for docs or check employment...basically after the first day I was done, just doc signing online a couple of times, no uploads! 

MINERVA H.'s profile image
MINERVA H. 
4 years ago

The refinance process was honest and handle with care also specifics were answered. Only one thing didn’t like it much was there were few people handling the questions - so sometimes I felt I was lost in the process- Overall the experience was good. 

CHRISTOPHER M.'s profile image
CHRISTOPHER M. 
4 years ago

😎🍕🤪🍟🍔🎅🏻 

ANTHONY L.'s profile image
ANTHONY L. 
4 years ago

Great rate, overall good refi experience. 

Carrie R.'s profile image
Carrie R. 
4 years ago

The process was pleasant, efficient, and pretty fast. The documents were handled online and the final signing with Notary was in Our Home at our convenience. Our interest rate was lowered and now so are our monthly payments! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.