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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,612 reviews
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SARAH P.'s profile image
SARAH P. 
on Birdeye

3 years ago

. 

Bethany P.'s profile image
Bethany P. 
on Birdeye

3 years ago

Do not try and add extra charges to my loan hours before closing. Justen Hunt was great, however. 

DAVID T.'s profile image
DAVID T. 
on Birdeye

3 years ago

Attention to detail was impressive and prompt. It was obvious the great effort your team made to communicate keeping me posted. 

JOHN W.'s profile image
JOHN W. 
on Birdeye

3 years ago

Nathan was very congenial, helpful, and on-point. Most of my questions were answered during our first conversation and he laid-out very accurately the sequence of events to come. The attorney at closing was on-time and very accurate with all the paperwork. Thank you gentlemen and Penny Mac. 

LAURIE S.'s profile image
LAURIE S. 
on Birdeye

3 years ago

I uploaded requested documents a total of 3 times before Denny received them. The lady that was scheduled to come to my house did not show up (no call). I had to call to reschedule another appointment a week later. I was told there were no fees at time of closing the first time but when someone else showed up the second time I had approximately $38 in closing costs which I just noticed was a late fee for missing a regular payment (not necessary if original close date had taken place). 

JAMES H.'s profile image
JAMES H. 
on Birdeye

3 years ago

Easy to close on the home. 

JOSE G.'s profile image
JOSE G. 
on Birdeye

3 years ago

Everyone answered our questions in a timely fashion and were very helpful. 

Cheryl S.'s profile image
Cheryl S. 
on Birdeye

3 years ago

Easiest refi I ever done, Greer rate! Thank you muck! 

Gary O.'s profile image
Gary O. 
on Birdeye

3 years ago

Responsive. Smooth. Fast. Professional. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,612 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.